Additional Fees


Electronic funds received

£0.35 per transaction (payable day after transaction is authorised)

Electronic funds sent

£0.35 per transaction (payable day after transaction is authorised)

Inactivity fee

Fee per card after 120 consecutive days – £2.00 per month

Decline fee

ATM or POS for insufficient funds – £1.00


Fee for any replacement/additional physical card – £7.00
Fee for any replacement/additional virtual card – £1.50

ATM withdrawal

£3.00 per withdrawal

Foreign ATM transactions

Fee for non-GBP ATM withdrawals £3.00 + 2.5% of withdraw amount.                                                NOTE: ATM providers may raise additional charges.

False chargeback fee



Transaction charge inbound – £15
Transaction charge outbound – £25
Payment remediation activities – £35


No penalty within the initial 14 day cancellation period.                                                                Thereafter fee payable equivalent to the remaining 12-month subscription at                                the time of cancellation.


The Viola Corporate Online Business Current Account is available to businesses with a turnover of up to £2 million per annum. Some exceptions may apply, but these will be assessed on a case by case basis.

The Limits for your Prepaid Debit Card are as follows:

Point of Sale

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Maximum transaction amount per year £75,000
Maximum transaction count per year3000
Maximum transaction amount per month£30,000
Maximum transaction count per month300
Minimum single transaction amount£1
Maximum single transaction amount £5,000
Maximum transaction amount per day£5,000
Maximum transaction count per day10

ATM Limits

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Maximum withdrawal amount per year£5,000
Maximum withdrawal count per year100
Maximum withdrawal amount per month£2,500
Maximum withdrawal count per month15
Maximum single withdrawal amount£500.00
Minimum single withdrawal amount£20.00
Maximum withdrawal amount per day£500.00
Maximum withdrawal count per day2

Card Load

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Maximum load amount per year: £75,000
Maximum load count per year50
Maximum load amount per month £30,000
Maximum load count per month: 3
Minimum load amount£10.00
Maximum load amount per day£10,000
Maximum load count per day2